Article contributed by Mike Berman, COO, Day & Nite/All Service
Controlling everything you can as a matter of proactive, aligned, constantly refined strategies and tactics is a recurring theme of these weekly columns. This proven methodology is most essential for successfully managing through events apparently beyond one’s direct control, most critically regarding highest impact matters.
With rare exception, every industry is suffering through an imbalance of unfilled open positions to a shortage of qualified candidates but none are anywhere near hospitality’s emerging labor crisis. Differentiating your business to make it one of the appealing employers of choice is absolutely something every manager can control regardless of how shallow any available labor pool may be, best affected through compelling human capital strategies and tactics transcending a paycheck.
Higher education career counselors are universally excellent at what they do; intending no disrespect to any of the other extraordinary professionals in this vital field, State University New York at Canton’s Director-Career Services Julie Parkman and Assistant Director Kathryn Kennedy rank as the very best because of their mastery of workplace trends and having the deepest understanding of the things emerging talent wants in an employer. While they certainly do not dismiss compensation’s importance, Ms. Parkman and Ms. Kennedy place several other criteria well above pure pay rates. Ushered in by 9/11, punctuated by the 2007-09 economic crisis, underscored by steady streams volatile, often violent world and national events, right up to the totally disruptive Covid-19 era, the 21st century thus far amounts to a roller coaster of trauma shaping a significant portion of the population’s life experience.
Accordingly, the emerging workforce seeks employers with clear-cut missions, goals and meaningful purpose; there’s strong desire to contribute to an organization’s profitability as well as greater society’s prosperity. Respect serves as the bridge between compensation and these ideals, manifested through a highly communicative, mentoring, supportive environment that—of course—places a premium on safety and hygiene. Their expert insights and guidance further conclude that emerging talent covets and thrives in challenging situations where technology, creativity and passion for achieving something(s) great define meaningful work and life experiences.
Closer to foodservice home, everything Ms. Parkman and Ms. Kennedy identify is mirrored by a recent Zenput-Technomic industry survey placing new technology, workplace safety and recruiting as the industry’s 3 major operational priorities. As if hospitality didn’t already have enough on its plate, greater supply chain scarcity now compounded by more severe transportation grid complications are fueling even former US Treasury Secretary Lawrence Summers—never known for being overly concerned about inflation—to forecast untenable economic conditions at the precise time foodservice needs stability. Successfully managing through it all will require nothing less than repurposing James Surowiecki’s legendary 2005 Wisdom of Crowds to fully leveraging Wisdom and Resources of Hospitality’s Key Suppliers.
The Day & Nite family of companies sophisticated use of technology not only holds the right appeal to captivate today’s workforce, its practical application addresses all 3 of foodservice’s 3 operational priorities. Day & Nite Performance Solutions offers the most comprehensive, integrated, engineered indoor environmental protection assuring workplace safety, while proprietary applications developed at Day & Nite’s in-house technology lab deliver greater certainty of equipment uptime with accompanying supply chain control. Providing your workforce with these tools and protections will then inspire staff to put best efforts and talents into the meaningful workplace experience they seek.
Finding one solution to numerous challenges is rather rare to begin with, but Day & Nite/All Service/Popular Plumbing/Performance Air Mechanical’s unrivaled economies of scale coupled with a range of financing options ideally suited for these times also mean you can affordably master these priorities—and much more! Email jbf@wearetheone.com to get on this high-impact solutions fast track.
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May 17, 2021 at 11:07AM
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Employers of Choice Are Flush With Talented Staff - Total Food Service
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